Terms and Conditions
If you have questions regarding our Privacy Statement, its implementation and our general practices, please contact us: firstname.lastname@example.org
Return Policy: We at RipTide want you to be a happy, satisfied and returning customer! You may return any item within 30 days of purchase as long as it is in its original unused totally-new condition. We will be glad to make an exchange, or refund your payment. Tell us what was wrong and we will make it right!
All returns and exchanges will require an RA (Return Authorization) number. The RA number must be printed clearly on the shipping carton and all products must be securely packed. Call customer service at: (805) 280-5486 (PST) to obtain an RA number and ship-to address. All returns must be sent to RipTide Sports, Inc. freight prepaid.
All products sold by RipTide Sports are guaranteed against defects in material or workmanship for ninety (90) days from the purchase date.
Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the product is modified, improperly used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
Call Customer service at (805) 280-5486 for questions about a possible defect. All defective product claims will be handled on an individual basis by our customer service department. Remember, we want you to be happy - talk to us!
Disclaimer of Warranties
The warranties provided above are the only warranties applicable. RipTide Sports, Inc. makes no other warranties, express or implied, in connection with any product purchased from us including warranties of merchantability or fitness for a particular purpose. In addition, RipTide Sports, Inc. shall not be responsible for any consequential or indirect loss or damages incurred in connection with the use of any product purchased from us.
Disclaimer and Limitation of Liability as to Shipping Errors
We at RipTideSports.com realize that mistakes do happen. Although we work very hard to prevent errors when filling orders, the very fact that we employ human beings to pick, pack and ship orders makes errors possible. If we should inadvertently ship the wrong product to you or fail altogether to pack the product in a shipment, our procedure and policy for resolving the problem is as follows: RipTideSports.com will verify that an item has been left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we can clearly see that an item was left out of the box, we will ship the item to you at no charge using the same shipping method that was originally used on the original order. We will gladly upgrade your service to ensure that it makes it to you on a specific date if you are willing to pay the difference in shipping costs between the new shipping method and the original shipping method.
Health Warning: Skateboarding is inherently a dangerous activity and can be extremely hazardous to your health very easily. It is considered to be a very hazardous sport. Always wear a CPSC certified helmet, approved skate shoes, knee pads and wrist guards when on a skateboard for the highest level of personal safety. Use of products purchased from RipTideSports.com may result in injuries and risks commonly associated with outdoor sporting-type activities. By using the products sold by RipTideSports.com you voluntarily assume the risk of injuries, and further acknowledge that RipTide Sports, Inc. shall not be responsible for any injuries or damages resulting from use of its products! Be aware of all applicable laws which may govern the use of this product in public areas as this product is not to be used in such instances which may violate local laws and/or in public areas which may cause injuries or accidents to bystanders. You have chosen to participate in a Dangerous Extreme Sport! Please enjoy the products of RipTide Sports, Inc. responsibly and with good judgment.
Agreement for Sale of Goods by RipTide Sports, Inc..
SALES OF ANY EQUIPMENT OFFERED ON THIS WEBSITE ARE EXPRESSLY CONDITIONED ON YOUR, OR IF YOU ARE A MINOR CHILD, PARENT OR GUARDIAN'S AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS:
1. You recognize that Skateboarding is a Hazardous Activity
You understand that the use of skateboard equipment involves numerous risks of injury and death. You understand that adverse terrain, weather conditions, poorly maintained equipment, the use of drugs or alcohol, and pushing the limits of one's abilities can increase these risks. You understand that these risks are present regardless of the safety precautions you may take. You further understand that these risks are associated with the use of any product sold on RipTideSports.com. You further knowingly and willfully assume the risk of any damage, injury or death associated with the selection, assembly, maintenance or use of any product offered for sale on RipTideSports.com.
In other words - You choose what safety equipment to wear or not to wear, and where and when to skate. You choose how and what risk you will take while participating in this sport! You are responsible for not placing yourself in a dangerous situation, without the proper safety equipment and/or skill levels. You are responsible for using good sense - never subject yourselves or others to environments or conditions which could cause bodily harm and/or death.
PARENTS: You need to make sure your kids under the age of 18 are skateboarding safely. Your kids are your responsibility - Not ours. You should be aware of what kind of skateboarding they are doing, what kind of safety equipment they are wearing, where they are skateboarding, and who they are skateboarding with.
2. Formation of Agreement
You understand that RipTideSportss.com is under no obligation to accept your offer for purchase. RipTideSports.com will accept your offer upon shipping the goods that are ordered.
3. Release from Liability
As consideration for the purchase of any product from RipTideSports.com by you or your minor children, you hereby release from any legal liability RipTide Sports, Inc. and its affiliates, owners, agents, and employees from any and all liability for damage and injury or death to yourself, your minor children, or any other person or property resulting from the selection, assembly, maintenance, or use of such products and any claim based upon negligence, breach of warranty, contract or other legal theory. You accept for yourself the full responsibility and liability for any and all such damage, injury or death which may result. You further agree that any and all liability of RipTide Sports, Inc. and its affiliates resulting from the selection, assembly, maintenance or use of this equipment shall be limited to the purchase price of any such equipment.
4. Risk of Loss
The risk of loss and title of all items purchased from RipTide Sports, Inc. and RipTideSports.com passes to you upon our delivery to the carrier.
5. Disclaimer of Warranties
RipTide Sports, Inc. and its affiliates make absolutely no representations or warranties of any kind regarding any and all products offered on our Websites. RipTide Sports, Inc. expressly disclaims any and all warranties, express or implied, regarding the quality, condition, safety, compatibility, or any other feature of any products offered for sale on the website. You expressly agree that your purchase and use of any product on this website is at your sole risk.
To the full extent permissible by applicable law, RipTide Sports, Inc. disclaims all warranties, express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose.
6. Limitation of Remedy
RipTide Sports, Inc. will not be liable for any damages of any kind arising from the selection, assembly, maintenance or use of any product sold from this or any website affiliated with RipTide Sports, Inc. including, but not limited to Direct, Indirect, Incidental, Punitive and Consequential Damages. The sole and exclusive remedy for any legal or other claims is expressly limited to return of the purchase price ONLY.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
7. Choice of Law
California law and controlling U.S. federal law govern any action related to any matter arising under the Agreement for the Sale of Goods. No choice of law rules of any jurisdiction apply. By purchasing from RipTideSports.com, you and RipTideSports, Inc. agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Barbara, CA.
The failure of RipTideSports.com to exercise or enforce any right or provision of the Agreement for the Sale of Goods does not constitute a waiver of such right or provision. If a court of competent jurisdiction finds any provision of the Agreement for the Sale of Goods to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the other provisions of the Agreement for the Sale of Goods remain in full force and effect. REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE SERVICES OR THE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED. The section titles in the Agreement for the Sale of Goods are for convenience only and have no legal or contractual effect.
PRIVACY, WARRANTY & SECURITY POLICIES
(Updated June 12, 2019)
RipTide Sports, Inc. is in the business of manufacturing and selling skateboard products and accessories - not names or personal information. We are committed to protecting your privacy and are providing this notice to explain our online information gathering and dissemination practices.
INFORMATION RipTide COLLECTS AND HOW IT WILL BE USED:
RipTide Sports, Inc. collects certain information from and about its users in three ways: directly from our Web Server logs; with cookies; and information you volunteer - such as purchasing and billing information.
Web Server Logs:
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include;
Your Internet protocol address.
Number of links you click within the site.
State or country from which you accessed the site.
Date and time of your visit.
Web page you linked to our site from.
Pages you viewed on the site.
Cookies are a message that a web server transmits to a web browser to personalize the user's experience on our website. Cookies can help store personal information about you so that when you return to the site you have a more personalized experience. Cookies do not act maliciously on computer systems. They are merely text files that you have the option of deleting at any time.
When you order, we need to collect the following information to be able to process and ship your order and to notify you of your order status:
Credit card information and expiration date.
We may also use the information we collect to occasionally notify you about new products and special offers we think you might find valuable. We WILL NOT sell, share, trade, or give away any personal information that is collected.
In order to maximize protection of your information, we use state-of-the-art technology to protect your data from improper use or disclosure, unauthorized access, misuse, or alteration by unauthorized third parties. Currently, we use PayPal - a proven vendor with a history of protecting your data and providing you with secure transactions. PayPal's code encrypts all of your personal information, including your credit card number, name, and address, as it is transmitted over the Internet.
ACCESSING WEB ACCOUNT INFORMATION
We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us via email to our support attendant: Tracey@RipTideSports.com.
Changes to this Statement
RipTide Sports, Inc. has the discretion to occasionally update this privacy statement. When we do, we will also revise the updated date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the website constitutes your agreement to this privacy statement and any updates.
The contents of RipTideSports.com are provided "AS IS" and may contain errors or inaccuracies and may not be complete or current. We strive for 100% accuracy but we are only human. We reserve the right to correct any errors, inaccuracies or omissions, (including after an order has been submitted) and to modify, change or update information (including pricing and/or product code numbers), at any time without prior notice.
2019 RipTide Sports, Inc. All rights reserved.